It’s very simple! Just download our Q-APP – unless you have it already – and activate the waxing card included in the app.
Get your waxing treatment or pamper yourself with a care product in the studio to immediately get valuable bonus points which are automatically credited to your digital waxing card.
Once you have collected enough bonus points, we reward your loyalty by giving you a free treatment or product of your choice.
The waxing card is WAX IN THE CITY’s free bonus program. You can activate your personal waxing card in our Q-APP and use it easily on your smartphone either directly for checking in online or when you book your treatment in the studio personally or buy a product. Both options are provided by all participating studios.
Access your digital waxing card by clicking on your Q profile and then on “waxing card”. After that, just click “activate” to accept the conditions of participation. Your personal waxing card is ready for use!
You earn your waxing points by having a treatment or purchasing a product in the studio. Once you have activated your waxing card in the Q-APP and check in online, your bonus points are automatically credited to your card within 24 hours. When you visit a WAX IN THE CITY studio without checking in online, show your smartphone with your unique waxing card number before your treatment – or before paying for your product – at the front desk.
Combining bonus points is currency-dependent, i.e., all points earned for a treatment or for buying a product refer to the relevant currency. You can have an account for collecting points in several currencies. Combining the bonus points from the various accounts is not possible.
If you enjoy treatments or buy a product in the studio, you will earn one bonus point for every Euro*.
*Currency adjusted for each country
The bonus points are usually credited to your waxing card within 24 hours. If your bonus points are not credited after your successful purchase, please contact us anytime by email at info@wax-in-the-city.com.
If you cancel your purchase, the bonus points collected will be deleted from your card.
All waxing card transactions of the last 12 months are listed in your personal Q-APP profile. Your bonus points for each currency are displayed on the list. WAX IN THE CITY securely maintains your data to ensure that no third party has access to your data.
Please note that the bonus points balance reflects the points at the date stated. All bonus points collected after that date will be listed later.
Unfortunately, you can’t collect bonus points when you buy products in our online shop.
If you have not checked in via Q-APP, you need to show your waxing card on your smartphone when you register at the studio to collect your bonus points.
Anytime after you have collected enough points for your free treatment or product.
You can redeem the bonus points credited to your waxing card immediately after a treatment. Additionally, you are welcome to redeem your bonus points when you buy a product. The number of bonus points you need for a free treatment or a free product of your choice is stated on the websites of the individual studio.
In all participating studios.
You must be 16 years to activate the waxing card.
You cannot earn bonus points without activating your digital waxing card.
Whether you can redeem other discounts when making a purchase depends on whether these discounts can be combined with each other or not.
If you no longer wish to participate in the waxing card program, please send an email to info@wax-in-the-city.com.
Please note: your bonus points will be irrevocably deleted after you terminate your participation.
Once you have collected the bonus points required for your favorite treatment or product of your choice, you can redeem the bonus points. It’s not possible to redeem just some of the bonus points for a treatment or product.
The conditions of participation are available here.
Protecting your data is extremely important to us. All relevant data privacy information is available here.
We are happy to provide information about our waxing card. Just send an email to info@wax-in-the-city.com
You can use your digital waxing card to collect valuable bonus points in all participating studios. Your history provides information about when you last visited WAX IN THE CITY. Paper is a thing of the past – you don’t have to think about taking your waxing card with you because it’s right with you on your smartphone.
You can now have your bonus points on the physical waxing card transferred to your activated digital waxing card in your studio.
Bonus points cannot be collected without activating the digital waxing card. As soon as you have collected all 12 bonus points on your previous waxing card, you can redeem them once in your personal WAX IN THE CITY studio. Afterwards, you can access the digital waxing card in our Q-APP.
€25 points for one point on the analog card
CHF 50 points for one point on the analog card
HUF 5000 points for one point on the analog card
CZK 550 points for one point on the analog card
